Many versions of the Garmin Map Pilot software are faulty. POIs may not always be displayed correctly. These errors can only be fixed by a software update from Mercedes/Garmin. However, you are welcome to download and try our speed camera database. Please do not expect a flawless solution. Complaints and refunds are not possible as the errors are not related to our file. You can find known software versions and errors at the bottom of this page.
We look forward to helping you as a beta tester and sharing your experience with us; especially if we don't know a software version yet. We collect them for all users at the bottom of this page. Please send an email to support@scdb.info with brief feedback and the following information about your device (ideally with photos):
Vehicle Identification Number (VIN)
Device name
Software version
Installed maps
SD card version
The Mercedes Garmin Map Pilot is available in two different hardware variants: NTG5Star1 and NTG5E.
There are different software versions for each hardware.
To find these information, you should follow this menu path:
Settings > System > System information > Device information
Please refer to Chapter
Before proceeding with the installation, please ensure that you have the Garmin POI Loader software installed on your computer. You can download it free of charge from the Garmin Support website:
Go to our product page for Mercedes Garmin Map Pilot.
We offer only data of fixed speed cameras.
Press button Download.
See also Chapter 6 Release Notes & Known Issues.
Click on Next.Insert the Garmin Map Pilot's SD card into your computer's card reader.
Safely remove the SD card from the computer.
Insert the SD card into the navigation device, then switch on the ignition and wait until the navigation software has started.
Note: Many versions of Garmin software still have some bugs. In some versions, for example, the flash symbol freezes on the left edge. You can only solve this error by briefly removing the SD card. Or the warnings are displayed with Asian characters. Further errors and possible solutions can be found in the next chapter.
The Mercedes Garmin Map Pilot is available in two different hardware variants: NTG5Star1 and NTG5E.
There are different software versions for each hardware.
To find these information, you should follow this menu path:
Settings > System > System information > Device information
At this point we would like to collect feedback and reports from our customers. Please let us know your experience and please send us photos if you have a different combination of device name, software version, installed card and SD card version. So far, it has been difficult to estimate which Garmin software versions are faulty or in which combinations errors occur.
We have received feedback on the following software versions for the NTG5Star1 series:
NTG5Star1, Software Version 30.09
NTG5Star1, Software Version 17/13.0 50.12
NTG5Star1, Software Version 17/29.0 54.12
NTG5Star1, Software Version 18/22.0 60.33
NTG5Star1, Software Version 18/48.0 60.51, SD Card V10.0 Map 10.0
NTG5Star1, Software Version 18/48.0 60.51, SD Card V11.0 Map 11.0
NTG5Star1, Software Version 18/48.0 60.51, SD Card V12.0 Map 12.0
NTG5Star1, Software Version 19/40.0 60.57, SD Card V6.0 Map 6.0
NTG5Star1, Software Version 19/40.0 60.57, SD Card V9.0 Map 9.0
NTG5Star1, Software Version 19/40.0 60.57, SD Card V17.0 Map 17.0
Below you will find the details of the listed versions:
NTG5Star1
Software version: 30.09
SD card: V5.0 Map 5.0
+ acoustic alert: Yes.
+ visual alert: Yes.
+ speedcam icon on the map: Yes.
+ alert bar on top edge: Yes.
- flash symbol freezes on the left edge
Solution: Remove frozen icons
Switch briefly to the start screen and then back to the map. Or briefly remove the SD card.
NTG5Star1
Software version: 17/13.0 50.12
SD card: V9.0 Map 9.0
+ acoustic alert: Yes.
+ visual alert: Yes.
+ speedcam icon on the map: Yes.
- warnings are displayed with Asian characters
- flash symbol freezes on the left edge
Solution: Remove Asian characters
Delete the following files in the folder Garmin/Fonts/ (Make a backup copy of the folder before deleting.):
006-D0952-01.bin
006-D0952-02.bin
006-D4436-01.bin
006-D4436-02.bin
006-D4436-03.bin
006-D4436-06.bin
NTG5Star1
Software version: 17/29.0 54.12
SD card: V10.0 Map 10.0
+ acoustic alert: Yes.
+ visual alert: Yes.
- speedcam icon on the map: No.
- warnings are displayed with Asian characters
Solution: Remove Asian characters
Delete the following files in the folder Garmin/Fonts/ (Make a backup copy of the folder before deleting.):
006-D0952-01.bin
006-D0952-02.bin
006-D4436-01.bin
006-D4436-02.bin
006-D4436-03.bin
006-D4436-06.bin
NTG5Star1
Software version: 18/22.0 60.33
SD card: V12.0 Map 12.0
+ acoustic alert: Yes.
+ visual alert: Yes.
- speedcam icon on the map: No.
- warnings are displayed with Asian characters
Solution: Remove Asian characters
Delete the following files in the folder Garmin/Fonts/ (Make a backup copy of the folder before deleting.):
006-D0952-01.bin
006-D0952-02.bin
006-D4436-01.bin
006-D4436-02.bin
006-D4436-03.bin
006-D4436-06.bin
NTG5Star1
Software version: 18/48.0 60.51
SD card: V10.0 Map 10.0
+ acoustic alert: Yes.
+ speedcam icon on the map: Yes.
- warnings are displayed with Asian characters
- visual alert (alert bar on top edge): only if installed with POI Loader Manual mode.
Solution: Remove Asian characters
Delete the following files in the folder Garmin/Fonts/ (Make a backup copy of the folder before deleting.):
006-D0952-01.bin
006-D0952-02.bin
006-D4436-01.bin
006-D4436-02.bin
006-D4436-03.bin
006-D4436-06.bin
Solution: Alert bar on top edge
Install files with POI Loaders Manual mode (not Express mode). Manual mode will make sure that an alert bar appears on the top edge of the display. The alert bar shows the distance and speedcam icon.
NTG5Star1
Software version: 18/48.0 60.51
SD card: V11.0 Map 11.0
- acoustic alert: No.
- speedcam icon on the map: faulty (see picture).
- warnings are displayed with Asian characters
- visual alert (alert bar on top edge): unknown.
Solution: Remove Asian characters
Delete the following files in the folder Garmin/Fonts/ (Make a backup copy of the folder before deleting.):
006-D0952-01.bin
006-D0952-02.bin
006-D4436-01.bin
006-D4436-02.bin
006-D4436-03.bin
006-D4436-06.bin
NTG5Star1
Software version: 18/48.0 60.51
SD card: V12.0 Map 12.0
+ acoustic alert: Yes.
+ speedcam icon on the map: Yes.
- warnings are displayed with Asian characters
- visual alert (alert bar on top edge): unknown.
Solution: Remove Asian characters
Delete the following files in the folder Garmin/Fonts/ (Make a backup copy of the folder before deleting.):
006-D0952-01.bin
006-D0952-02.bin
006-D4436-01.bin
006-D4436-02.bin
006-D4436-03.bin
006-D4436-06.bin
Solution: incorrect map display
Make a factory reset of the device.
NTG5Star1
Software version: 19/40.0 60.57
SD card: V6.0 Map 6.0
Installed map: 2021/2022 (V16.0) EUROPE
+ The top bar warning and speed camera icon on the right are displayed 400 m distance from the speedcam.
- The audio alert is very quiet, very difficult to hear.
- When the proximity alert is enabled, no POI icons are displayed on the map; if you choose not to enable proximity alert, then the faulty icon is displayed.
NTG5Star1
Software version: 19/40.0 60.57
SD card: V9.0 Map 9.0
Installed map: 2020/2021 (V15.0) EUROPE
+ visual alert (red bar at top of screen saying: warning safety camera): Yes.
+ acoustic alert: Yes.
+ red speedcam icon on the map: Yes.
- warnings are displayed with Asian characters
Solution: Remove Asian characters
Delete the following files in the folder Garmin/Fonts/ (Make a backup copy of the folder before deleting.):
006-D0952-01.bin
006-D0952-02.bin
006-D4436-01.bin
006-D4436-02.bin
006-D4436-03.bin
006-D4436-06.bin
NTG5Star1
Software version: 19/40.0 60.57
SD card: V17.0 Map 17.0
+ No issues have been reported with this version so far.
We have received feedback for the NTG5E series regarding the following software versions:
NTG5E, Software Version 25.18
NTG5E, Software Version 17/2.0 37.15, SD Card V5.2 Map 5.0
NTG5E, Software Version 17/2.0 37.15, SD Card Unknown
NTG5E, Software Version 17/41.0 40.60
NTG5E, Software Version 18/21.0 41.21
NTG5E, Software Version 19/40.0 41.24
Below you will find the details of the listed versions:
NTG5E
Software version: 25.18
SD card: V1.2 Map 5.0
+ visual alert: Yes.
- acoustic alert: No.
- speedcam icon on the map: faulty.
- flash symbol freezes on the left edge
- System crashes
NTG5E
Software version: 17/2.0 37.15
SD card: V5.2 Map 5.0
- acoustic alert: No.
- visual alert: No.
- speedcam icon on the map: faulty.
NTG5E
Software version: 17/2.0 37.15
SD card: unknown
+ visual alert: Yes.
- acoustic alert: No.
- speedcam icon on the map: faulty.
NTG5E
Software version: 17/41.0 40.60
SD card: V5.2 Map 5.0
+ acoustic alert: Yes.
+ visual alert (alert bar on top): Yes.
+ speedcam icon on the map: Yes.
+ no freezing flash symbol
- warnings are displayed with Asian characters
Solution: Remove Asian characters
Delete the following files in the folder Garmin/Fonts/ (Make a backup copy of the folder before deleting.):
006-D0952-01.bin
006-D0952-02.bin
006-D4436-01.bin
006-D4436-02.bin
006-D4436-03.bin
006-D4436-06.bin
NTG5E
Software version: 18/21.0 41.21
SD card: V10.0 Map 10.0
+ acoustic alert: Yes.
+ visual alert (alert bar on top edge): Yes.
+ speedcam icon on the map: Yes.
- flash symbol freezes on the left edge
- warnings are displayed with Asian characters
Solution: Remove Asian characters
Delete the following files in the folder Garmin/Fonts/ (Make a backup copy of the folder before deleting.):
006-D0952-01.bin
006-D0952-02.bin
006-D4436-01.bin
006-D4436-02.bin
006-D4436-03.bin
006-D4436-06.bin
NTG5E
Software version: 19/40.0 41.24
SD card: unknown
Installed maps: 2020/2021 (V15.0) Europe
+ acoustic alert: Yes.
+ visual alert (alert bar on top): Yes.
+ alert bar on top edge: Yes.
- speedcam icon on the map: faulty.
You can try to solve any errors by making a factory reset.
Open Settings > Restore All Settings.
Before asking our support team try this option as well and reinstall the speed camera data.
Maybe it solve some issues.