Frequently Asked Questions
1. Can I use a Mac computer?
￫ Answer
2. Why the Nissan Connect device do not recognize the USB stick?
￫ Answer
3. Which data are included in the download?
￫ Answer
4. Error: THERE WAS NOT ENOUGH SPACE to complete download?
￫ Answer
1. Can I use a Mac computer?
We recommend to use a Windows computer for the installation.
Mac computers write additional service files on the USB flash drive. It doesn't work with these files.
Therefore you should clear the USB flash drive with the free application CleanMyDrive 2 before connecting to the navigation device.
2. Why the Nissan Connect device do not recognize the USB stick?
Pay special attention to the USB stick. You should use an USB stick smaller than 4 GB. Reformat the USB stick before using (do not use quick format). Reformat as FAT (not: FAT32 or exFAT). USB-Sticks with more than 4 GB capacity cannot be formatted as FAT. Take care of the correct spelling of the directories: folder myPOIs + subfolder myPOIWarnings + file nissan_connect.csv.
Note: In exceptional cases, it worked with a FAT32 formatted USB stick. However, we only know a few cases. Please try also with FAT32, if it doesn't work with FAT.
3. Which data are included in the download?
We offer data of fixed speed cameras for Nissan Connect. Mobile speed cameras are not included.
4. Error: THERE WAS NOT ENOUGH SPACE to complete download?
Nissan Connect devices have an unknown POI limit. We recommend to select less countries before the download starts. Select only the countries where you are really driving. Our database is growing up and it's possible that "Europe" is too big for the device.
